Tre Milano, LLC

1.5 star rating Rating - based on 19 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Review Posted 4/4/2012
Horrendous Customer Service
My wife ordered the Instyler. However, she passed away before receiving the product. I didn't know what the product was when it was received. I opened the box in which it was shipped. After seeing what it was, I called customer service about retur... Read More »
 
 
 
Complaint Posted 4/27/2010
Review 4/27/2010
The Instyler is an expensive gimmick! It burns your hair off and gives you split ends other than that it works about the same as any other straightner BUT it is awkward to use and takes time to figure it out. It doesn't last very long (2-3 months)... Read More »
 
 
 
Review Posted 3/15/2010
Review 3/15/2010
We ordered the product in March and are very satisfied with the product and the timely manner we received the product. However after we ordered the product we received a call from there company verifying shipment and cross selling us on free trial... Read More »
 
 
 
Complaint Posted 2/3/2010
Review 2/3/2010
On Jan 31, I was searching online for the Instyler. I found it for the discounted price of $54.99 and immediately bought it. It ordinarily costs a total of $99.95. There was some problem with the place order page, so I checked my bank account onli... Read More »
 
 
 
Complaint Posted 11/8/2009
Review 11/8/2009
On September 3, 2009 I visited the company’s website to purchase their product the Instyler. Everything with the transaction went fine up until the point where I hit enter to submit my credit card information. After that page went blank and sent m... Read More »
 
 
 
Complaint Posted 10/21/2009
Review 10/21/2009
This company is selling a rotating cylinder brush curling iron. It is an ok item but not nearly worth the money they are charging for it. The customer service absolutely stinks. They are not forthcoming with info when they are trying to make a sal... Read More »
 
 
 
Complaint Posted 9/23/2009
Review 9/23/2009
The Instyler is a SCAM! After my husband inquired about the product, they contacted him at least 10 times over a 3 day period (even though he did not supply a contact number). When offered a "discounted deal" that included upgrades and FREE s/h, a... Read More »
 
 
 
Complaint Posted 8/24/2009
Review 8/24/2009
This company is a bogus, dirty, rotten company. A bunch of rip off artists. I bought the instyler used it a few times, got no better results than my flat iron so I dug out the box and returned it to the address on the box since it came with no pap... Read More »
 
 
 
Complaint Posted 7/13/2009
Review 7/13/2009
SCAM!! SCAM!! SCAM!! I also fell trap to the additional charges. The product does not do what they claim at all and it gets dangerously hot enough to burn or start a fire. I tried returning it twice, only to have it sent back to me both times and... Read More »
 
 
 
Complaint Posted 7/7/2009
Review 7/7/2009
BUYER BEWARE!!!! BUYER BEWARE!!!! BUYER BEWARE!!!! BUYER BEWARE!!!!

I was pleased with the InStyler for about a month when the first one stopped working (mind you they send you two). I got the second one out and it blew not 1 but 3 breakers in... Read More »
 
 
 
Complaint Posted 4/11/2009
Review 4/11/2009
I called the toll free number for "Instyler" to get additional information. I decided the product was too expensive and I wasn't interested. The company called me 10 times the following week as a "follow up". I DID NOT give them my phone number wh... Read More »
 
 
 
Complaint Posted 2/18/2009
Review 2/18/2009
BUYER BEWARE! BUYER BEWARE! THIS COMPANY IS NOT A SATISFACTION GUARANTEED MERCHANT!! AVOID LIKE POISON!

Once this company got you to order their product, and if you want to return, YOU WILL NOT GET YOUR REFUND! You will be required to agree wit... Read More »
 
 
 
Complaint Posted 12/26/2008
Review 12/26/2008
DON'T BUY THIS PRODUCT! IT IS USELESS AND NOT WORTH THE MONEY THAT THEY WILL CHARGE YOU WITHOUT DISCLOSING FROM THE BEGINNING! We bought the In Styler through a commercial on tv for 14.99 for 2 hair products. We received the products after a month... Read More »
 
 
 
Review Posted 12/23/2008
Review 12/23/2008
This company is a fraud, the product never gets sent, the tracking number is not valid, and the charge is double what is advertised. I have been charged over 200.00 for a product that I have not recieved, which has ruined my checking account becau... Read More »
 
 
 
Complaint Posted 12/23/2008
Review 12/23/2008
PLEASE DO NOT PURCHASE THIS PRODUCT!!!! This certainly is a scam and warrants the BBB taking a look at how valid this company is. I returned the product and was told it was outside the warranty date and could not be accepted. I now have my bank in... Read More »
 
 
 
Review Posted 12/3/2008
Review 12/3/2008
This "company" is a joke. They do not deliver what they advertise or promise you via the phone. This company does not stand behind this useless product in any way. They treat their customers with disrespect and carelessness. I am currently filing... Read More »
 
 
 
Complaint Posted 11/11/2008
Review 11/11/2008
Watch Out - very costly transaction!

For the 30 day trial I was charged $14.99 but in less than two weeks my account was charged an additional $61.64. I called the company (had to hold 32 minutes). According to the operator it is their policy... Read More »
 
 
 
Complaint Posted 11/10/2008
Review 11/10/2008
SCAM SCAM SCAM!!!!!!!!!!!!!!

Beware, the item is not worth $168.00. That is the total cost of the item.

Also, note that if you get the Instaler and use it for even one day. You will be charged the $14.99 fee and the $14.95 shipping fee.
Ne... Read More »
 
 
 
Complaint Posted 11/10/2008
Review 11/10/2008
Complete scam artists. I can't get them to quit billing me for a product I never recieved. I call them, do all they require and I get billed all over again. Guess this is one way to get business. And try to call is a nightmare. Going to file a com... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (800) 307-0078 Address   P.O. Box 10454
Van Nuys, CA 91410
Website   http://www.getinstyler.com Email   jennifer@calldvm.com
Contact   Jennifer Wrigley Other  
 
 
 
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