Complaint
Posted 5/14/2023
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1 Review
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Trustlinker since 05/14/23
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ONTARIO, CA
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Complaint
Posted 12/13/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/13/18
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WEST COVINA, CA
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PATROL ONE- THIEVES in IRVINE
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My vehicle was towed from my personal property in IRVINE, from my OWN garage. My association Action Property Management even admitted they were wrong to tow my car from my own garage!!! It's unbelievable. It get's worse, because then I call Patrol... Read More »
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Business's response - by Robert P.on 7/16/2015
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Sar, Patrol One accepts full responsibility for the towing of your vehicle out of your driveway (not your garage). We have a new employee who misunderstood his directives and inadvertently towed your vehicle in error. We have had your vehicle rele... Read More »
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Patrol One seems like a scam company. 3 different times no citation on vehicle and Vehicle towed twice.
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I've lived in an association condo complex in Costa Mesa for 15yrs.We have Patrol One as our patrol company. Until just within the last few years I have had No issues personally. Recently my vehicle supposedly cited 2x for exceeding Monthly parkin... Read More »
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Business's response - by Robert P.on 2/27/2014
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1. Patrol One is NOT a “scam company” as you have stated.
2. I want to correct what you have said about our conversation. I explained to you that your vehicle was noted (inventoried) as being parked onsite numerous times (11 times) this month PRI... Read More »
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Patrol One receives kickbacks from tow companies
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My car was towed last night from a legal parking spot in Santa Ana. When I called the police department to report my car missing they told me it had been towed by Southside Towing in Costa Mesa. After going to Southside Towing and talking with one... Read More »
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Business's response - by Robert P.on 1/28/2013
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Mike,
Patrol One does NOT make a penny off of any tow that we authorize. The only people who make money off of towing vehicles is the tow company. You are correct that it is illegal to accept "kick-backs" of any kind and I would recommend that if... Read More »
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