S D.'s review of Youthology Research Institute

Youthology Research Institute

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Complaint Posted 11/23/2009
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Review 11/23/2009
BE AWARE!!! Be VERY aware! What seems to be a $39.99 infomercial deal ended up costing me nearly $180 before I got it stopped. Once you order their product they put you on an automatic delivery AND each delivery costs $89.97...NOT the $39.99 that is perceived. In addition, three times I waited over an hour on the phone to speak with someone and never did get to that point. I sent emails to cancel my account two times with no response UNTIL I sent a FAX to the Director of Customer Service demanding an email confirmation that my account would be closed. It then only took 1 day to receive the email. There is something not right with how this company is doing business. As well, the product that they offer is so similar to some other over-the-counter products that cost 1/5th the amount! I learned a valuable lesson to check the BBB before purchasing anything online again!
 
 
 
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Additional Business Information
Hours   24/7 online Phone   (866) 968-8490 Address   P.O. Box 4571
Pacoima, CA 91333
Website   http://www.youthology.com Email   diane@youthology.com
Contact   Diane Pogroszewski Other  
 
 
 
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