Business's response - by Tiger CSon 3/23/2010
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We're sorry you were not satisfied with the purchased product.
Please be advised that all the products we carry of refurbished condition have the "refurbished" specification within their description. Such condition is as well reflected throughout the ad header, category and detailed item specifications.
We have a 30 day returns policy clearly stated online, which customers can take advantage of if not satisfied. As far as rebates go, please be aware they are supported directly by each individual manufacturer and processed by the rebate center of their choice. Each rebate has specific terms detailed within the offer which customers must follow.
Your post does not include any Order number or contact information for us to assist you. Please contact me directly with your order and rebate information and I'll contact the rebate center on your behalf.
Abraheim.Al-Mudhi@syx.com
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