joyce n. lief's review of Realtytrac.com

Realtytrac.com

Preferred Members
Premier Lending Group
4.8 star rating 0 miles
Purpose Funding
4.4 star rating 0 miles
Optimum First Mortgage
4.8 star rating 0 miles
New American Funding
4.7 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 10/5/2007
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Review 10/5/2007
This company's business practices need improvement. While it entices you to sign up with a free trial period, the time for notification to cancel is less than the trial period stated. I ended up paying for a month's subscription since I only got computerized responses via e-mails. Then I got charged for a Foreclosure Report that I had not agreed to pay for. If I had not seen the e-mail, that newsletter subscription would not have been cancelled. RealtyTrac needs to be clear about the cancellation AFTER the trial period, and be responsible in passing personal information to other companies.

I DID NOT have these problems with another foreclosure website I had tried out.
 
 
 
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Additional Business Information
Hours   Phone   (877) 888-8722 Address   1 Venture Plaza Suite 300
Irvine, CA 92618
Website   http://www.realtytrac.com Email  
Contact   Customer Service Other  
 
 
 
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