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Review 6/25/2010
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I HAD A PROBLEM WITH A TOILET, AND CALLED PLUMBING EXPERTS INC. THEY SENT OUT A TECHNICIAN AND HE DETERMINED WHAT THE PROBLEM WAS. HE GAVE ME AN ESTIMATE WHICH I AGREED TO. HE WORKED ON THE PROBLEM FOR LESS THAN AN HOUR, AND THEN TOLD ME HIS ORIGINAL DIAGNOSIS WAS WRONG AND THAT I NEEDED ANOTHER PART THAT WAS ANOTHER $75.00. AFTER 20 MINUTES HE DETERMINED THAT HIS 2 FIXES DID NOT WORK AND THAT I WOULD POSSIBLY NEED A NEW TOILET. I WAS CHARGED $369.00 AND NOW WAS TOLD I HAD TO PAY $469.00 FOR THE NEW TOILET.THEY WOULD NOT REFUND THE MONEY FOR THE PARTS THEY REPLACED, AND WOULD CHARGE ADDITIONAL LABOR FOR THE NEW TOILET. AS TO THE SECOND PART THEY CHARGED FOR $75.00 IT WAS A $10 PART THAT THEY TOOK A 700% MARKUP. THEY ARE NOT FLAT RATE PLUMBERS, THEY DO NOT GUARANTEE THEIR WORK, AND THEY RUN THEIR BUSINESS LIKE GYPSIES WHO MISDIAGNOSE PROBLEMS,TAKE THINGS APART, THEN CHARGE NEW FEES TO PUT THINGS TOGETHER AGAIN. BEWARE!!!!! DO NOT LET THEM INTO YOUR HOME OR BUSINESS.
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