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Review 2/4/2010
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#3139/COACHELLA, CA
760-398-9705/ manager Rudy Mendoza
CONTACT ME AT:
mzzmimi1@yahoo.com
760-899-0133
Who: Jiffy Lube/Manager Rudy/ Regional Manager Jose (562-277-7285)
When: November 14, 2009
Where: Jiffy Lube located at 84765 Ave.50 in the city of Coachella, CA
How: Employee negligence
What: A simple oil change and now I need a new engine!!!!!!!
On November 14, 2009, I took my 1994 Honda Civic to Jiffy Lube located on 84765 Ave. 50 in the city of Coachella, for a simple oil change. I was advised by the shop manager; Rudy that the radiator in my vehicle was extremely dirty and that it needed to be flushed. Being that he was the expert in this field I allowed Jiffy Lube to perform the work that Rudy recommended. I paid Jiffy Lube in full ($115.83) and continued with my day. As I was driving, I noticed that my vehicle was over heating (I saw the gage) and suddenly white smoke started appearing from the back of the vehicle. As soon as it was safe I merged my vehicle to a safe area and immediately turned the vehicle off. I called Jiffy Lube to inform Rudy, but I was informed that he was out to lunch......
As of today February 03, 2010 I have spent
$115.00-oil change and radiator fluid exchange (Jiffy Lube)
$85.00-diagnostic (that Jiffy Lube requested)
$170.00-inspect head gasket (which Jiffy Lube demanded)
$45.00-to have my vehicle towed to my residence (the shop where I had my vehicle from November 09 to January 2010 was nice enough to not charge me a storage fee.
I have already spent $415.00
AND MY VEHICLE STILL NEEDS A NEW ENGINE DUE TO JIFFY LUBES NEGLIGENCE!!!!!!!!!!!!!!
RATING FF--
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