Jessica T.'s review of GoMerch.com

GoMerch.com

Preferred Members
Natural Area Rugs
5.0 star rating 0 miles
Brake Performance
3.1 star rating 0 miles
Elizabeth Shutters
4.8 star rating 0 miles
Tax Network USA
3.8 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 11/6/2016
. 1
. 0
Worst experience i've ever had
This is literally the worst experience I've ever had ordering a product online. I ordered a sweater for my friend's birthday on October 16th. I received an e-mail on the 26th saying it had been shipped via USPS. I totally understand that it usually would take a month or so to be delivered, there was no rush. But then I received an e-mail exactly one week later saying I was being refunded (which I have yet to receive BTW) because the store I ordered from had closed. So not only was my friend not getting the sweater I ordered her, despite the fact that they had already sent me the shipping confirmation (so they lied fully to my face) but I won't get my 70$ back for another week minimum. Super unhappy with this service... they didn't offer any alternatives... terrible customer service, if I found out a product was being delivered by them I would not order it in the first place.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (818) 882-3277 Address   1601 Alton Parkway, Suite B
Irvine, CA 92606
Website   http://www.gomerch.com Email   mike@gomerch.com
Contact   Mike Conroy Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.