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Review 3/4/2010
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I was utterly appalled by the conduct of this company. The above reviews describe in detail the agony of my dealings with them for my company. I was asked to "try" a cartridge and if I was not satisfied I could return it-no charge. Soon, one cartridge turned into an "agreed to" order of four. The four cartridges I paid for, after being assured numerous times this would be the last shipment I would receive. When I received the invoice it was twice what I agreed to. When I asked them what had happened, I was assured that I had misunderstood Jordan Webb. Then, I got a call days later, from Jordan Webb asking when Comp Tech could send the remaining eight cartridges. That's right. Eight more cartridges. It was then I learned I had "agreed" to 12 cartridges. I wanted to close our account and Jordan said he'd fax the End of Contract Agreement the following day and not to pay any invoices before I had received the Agreement. That was two weeks before the holidays. I called several times and my calls were not returned.
Today, (March 4th) I received an invoice for twice the agreed amount and lo and behold, no End of Contract Agreement. I called the Van Nuys office and spoke to a very rude woman, who said she'd fax it immediately. That was an hour ago. When I reminded her we would not be paying any invoices without the agreement in hand she said" I heard you the first time!" and hung up.
Please, please PLEASE, do not purchase anything from this company. Ever. Don't even let them finish their little speech full of lies. Just hang up and save yourself the room in your budget...and the aggravation.
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