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Review 5/6/2010
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4/6/2010 11:30:34 AM
I ordered $750 of product from this website via paypal nad never eveived the merchandise. I called and was promised delivery multiple times but never received the items. This company took the money via paypal prior to shipping which is illegal. The individual who owns and runs this business it turns out is not a legitiamate and recognized dealer of the Swisstech products. The only legitamate and authorized dealer/distributor in this country is Swiss Tech America at 1550 Huddersfield Ct.,San Jose, CA 95126. Gene Lamb is the owner his number is 408-505-7245. The manufacturer in Switzerland does not transact business with this company and only recognizes Swiss Tech America. Side note: Best Marine Imports has been cited by the manufacturer of Swiss Tech products for Patent Infringement so this individual has a long history of unethical business practices. So Best Marine Imports knowingly took my money through Paypal, and never intended on shipping me product because he was not a legitamate reseller. Gene Lanb told me that he has had numberous compalaints of others that never received and paid for products through this website.It is my hope that you will take action to shut down his website and notify the state of Florida of this fraudulent business. If he is taking the money he probably also is not reporting it to the IRS so it would be advisable to make them aware of this individual. Since he cannot deliver the product I am requesting that I receive a full refund.
Complaint Summary
Resolution Sought
I would like my credit card via Paypal refunded in full. Since he can not legitamately fill the order I am no longer interested in this fradulent entity fullfilling this order. I appreciate your diligence to expose and to hold this individual accountable for his fraudulent activity and to return the money that he never intended applying towards fullfilling this order.
BBB attempted multiple times to contact and have this matter resolved but got no response. I would highly recommend that you do not transact business with this company due to defrauding customers out of their funds. 5/6/2010
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