John S.'s review of American Tire Depot

American Tire Depot

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Complaint Posted 7/10/2010
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Review 7/10/2010
AVOID ONLINETIRES.COM IN ALL CIRCUMSTANCES.

Do not ever do business with this company. In all the years I’ve been buying items through the Internet I have never seen a company this shady, dishonest, and fraudulent. I am making it my quest to completely discourage as many people as possible from ordering anything from www.onlinetires.com.

I ordered 4 tires, never got tracking information, and called several times trying to speak to someone. Every time I called the phone would either ring continuously or I would get a voicemail box. The only response I got from numerous phone calls, voice messages, and emails was an email consisting of one giant incoherent run-on sentence that I think was written by a 5 year old telling me that my order could be in one of 3 statuses. ONE FRUSTRATING MONTH LATER I was finally refunded my money; no thanks to onlinetires. Fortunately there are credit card protection programs that protect consumers against companies like this.

If you don’t want to take my word for it then do yourself a favor and google “onlinetires.com (review, complaint)”. You can read to your heart’s content about hundreds of people just like me who have had bad experiences with the company.

I’ll even save you the trouble of searching:

Better Business Bureau (http://www.la.bbb.org/PublicComplaints.aspx?CompanyID=13170750)

Trust Link (http://www.trustlink.org/BusinessProfile.aspx?ID=205834434)

Rip Off Report (http://www.ripoffreport.com/Search/ONLINETIRES_com.aspx)
 
 
 
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Additional Business Information
Hours   Phone   (877) 465-8473 Address   16201 Commerce Way
Cerritos, CA 90703
Website   http://www.onlinetires.com Email   danilo@onlinetires.com
Contact   Other  
 
 
 
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