Business's response - on 6/1/2011
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This was not a bait & switch. The special was ducts cleaning for $64.95 which we gave a senior discount off to make it $55 she had the blower motor cleaned out which is not part of the special and the return which is also not part of the special. Before we did any work the technicians when over everything with her first she agreed and signed the contract before work was started. If she did not want the extra services we would not have added them but the additions are up to the customer.
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